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Programs & Services

PN Course Web Supported Learning PDF Print E-mail

Healthy Weight Competencies Web Resources

MedlinePlus: Exercise and Physical Fitness Nutrition and Fitness Links

New on the MedlinePlus Weight Control page:
Medline Plus, Monday January 17, 2011: Big Breakfast May Not Lead to Fewer Daily Calories
Medline Plus, Friday January 14, 2011: Health Tip: Slow Down When You Eat
Medline Plus, Thursday January 13, 2011: The More You Walk, the Lower Your Diabetes Risk

Medscape Education Diabetes and Endocrinology: “People Don’t Eat Nutrition, People Eat Food: An Expert Interview With Melinda M. Manore, PhD, RD, CSSD CME/CE”

Medscape: “10,000 steps daily 5 days a week three times more protective than just 3,000 steps a day”

Daily caloric intake calculator:

Core Competencies Web Resources

Follow-up Resources from Organizational Skills Class

Links to videos about CHW/PNs

2 min.
bcbsmnfoundation | April 02, 2010
Go with community health worker Sheena Loth on the job with Intercultural Mutual Assistance Association in Rochester, MN
immigrant wellnesssocial connectednesscommunity health workersBlue Cross Foundation

2. Same but longer version
bcbsmnfoundation | August 25, 2009
9 min.
This program produced by the Blue Cross and Blue Shield of Minnesota Foundation introduces several of Minnesota' outstanding community health workers, their work and successes. CHWs link diverse communities with the health care system.
CHW, community health workercultural competence

3 min.
Visionycompromiso | January 04, 2010
The role of Promotoras as community leaders, visionaries and the bridge between social services and community.
Vision Compromiso, Promotoras

2:21 min
Rural Desk: Community Health (Promotoras) 

Department of Public Health in support of community health workers


Follow-up Resources from Assessment Skills Class

1. “What if…” Moments of Emergency
Patient Care Assessment/ Instructions for Completing Major Incident Report Form

How Should Incident Reports Be Handled?

Emergency Codes

2. Case Management

Human Services Case Management Definition

Social Work Best Practice Healthcare Case Management Standards

Medical/Chronic Disease Case Management

3. Barriers to Accessing Health Care and Social Services

Healthy People 2010 Access to Quality Health Services

Overcoming barriers to self-monitoring of blood glucose

Cultural Competency and Responsiveness Skills Resources

Cultures and Cultural Dilemmas
Ethical Issues In Nursing : Introduction: Concepts, Values, and Decision Making

Ethical Issues In Nursing -- Respect: Dignity, Autonomy, and Relationships

Grey's Anatomy Hmong

National Center for Cultural Competence, Georgetown University Center for Child and Human Development, Centers for Excellence in Developmental Disabilities
Cultural Competence: It all starts at the front desk
Note: stories to illustrate the point are included

Cultural Diversity Issues in Health Care, University of Iowa

Mandated Reporting
Policy Statement on CHW, MDPH, CHW Task Force 4/02: The agency should develop and disseminate administrative guidelines to CHWs (including street and home safety procedures; mandated reporting; CHW accountability and work schedules; etc.)

District Attorney Association

Mandatory Reporting Database

An Act to Establish a Board of Certification of Community Health Workers has been passed by the House and Senate and was signed into law by Governor Patrick on September 7, 2010.

Follow-up Resources from Documentation Skills Class

3rd Annual Men’s Health Breakfast

Information on the difference between interpretation and translation

Follow-up Resources from Communication Skills Class

Follow-up Resources from Patient Case Presentation Skills Class

Interpreter Resources:,-MA-jobs.html

For information about testing to become a contract interpreter or translator with the U.S. State Department, contact: 

U.S. Department of State, Office of Language Services, 2401 E St. NW., SA-1, Room H1400, Washington, DC 20522. Internet:

Information on obtaining a position as an interpreter and translator with the Federal Government is available from the Office of Personnel Management through USAJOBS, the Federal Government's official employment information system. This resource for locating and applying for job opportunities can be accessed through the Internet at or through an interactive voice response telephone system at (703) 724–1850 or TDD (978) 461–8404. These numbers are not toll free, and charges may result. For advice on how to find and apply for Federal jobs, see the Occupational Outlook Quarterly article “How to get a job in the Federal Government,” online at

Job fairs for Interpreter jobs are usually held a few times a year. Jobs for interpreters are usually available on a part time or per-diem basis. There are organizations who have dedicated interpreters. One can search for places that hire interpreters and check in with them about available jobs. 

IMIA website is a good source to access jobs and related resources as well at

Follow-up Resources from Service Coordination Skills Class
Sunday, December 12, 2010 Telegram and Gazette article: More for less? PRIMARY CARE TRIAL ROLLED OUT IN REGION
New England INDEX is a project of the Shriver Center, a division of the UMMS. 

Last updated 6/27/2013.


Central Mass. AHEC
35 Harvard St., Suite 300
Worcester, MA 01609
Office: (508) 756-6676
Fax: (508) 756-9825

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